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Claims

We aim to give our customers the highest standard of service at all times. Our approach always takes into account the needs of our customer whilst attempting to keep claims cost to the lowest possible level.

We do not pay claims without fully investigating all the circumstances but recognise that this process should be pragmatic rather than exhaustive, and sympathetic to the business needs of our customers. We try to accommodate in these difficult times by offering interim payment solutions and quick settlements on valid claims.

Feedback is important to us, so please feel free to let us know if you are happy or unhappy with our service levels.


Claim Forms


Contact ecic.claims@ecinsurance.co.uk or call 0330 221 0255


 

 

ECIC has a Best's Credit Rating of A- effective as of September 2016. For the latest rating, access www.ambest.com               

 

EC Insurance Company Limited (ECIC) is part of the Markel group.  Markel Corporation is the ultimate holding company for ECIC and Markel International Insurance Company Limited. EC Insurance Company Limited (ECIC) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. (Financial Services Register No.: 202123). Registered Office: 20 Fenchurch Street, London EC3M 3AZ. Company Number: 01266206. Markel International Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register No.: 202570). Registered Office: 20 Fenchurch Street, London EC3M 3AZ. Company Number: 00966670. Please note that telephone calls may be recorded for training and monitoring purposes.

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